Yes! Delivery is free for purchases over €59 in mainland France. Below this amount, a flat shipping fee applies. For shipments to other European countries, prices are specified at the time of your order.

Any request for modification or cancellation must reach us within 2 hours of your order, before it is prepared. After this time, we will unfortunately no longer be able to intervene. Contact us quickly via the contact form.

If your package is damaged, you must refuse it from your carrier. If the package is incomplete, please contact our customer service via the contact form and we will get back to you as soon as possible.

Our raw materials are carefully selected from women's cooperatives in developing countries, as part of a fair trade approach. Key active ingredients include: Indonesian kendi oil, white rice wax, Thai rice powder, goji berry, and white tea. All our cosmetics are made in France.

Yes, eco-design is an integral part of our approach. We make sure to limit packaging materials and favor recyclable or reusable solutions, in line with our commitment to responsible beauty.

Yes! A trial kit is available for beauty professionals and project initiators to test textures and protocols before committing. Its dispatch is subject to validation by our sales department. Make your request via our contact form.

Yes. Nohèm supports its partners through small-group training sessions, held in person in La Baule. These training sessions allow them to master the treatment protocols and the brand's sensory universe to offer an exceptional customer experience.